Once your order is placed, you'll be able to check its progress easily. Our courier will contact you directly with your two hour delivery slot, and from there you'll be able to manage your delivery directly.
Your order will be delivered to the address given by you at the time of the order and every effort will be made to leave the item in a safe place or with a neighbour. A card will be left if no-one is available to receive your parcel and you will be able to arrange collection.
Our courier aim to deliver by the end of each working day, but parcels typically arrive before noon. This often means you’ll receive your order less than 24 hours after it was placed. In the unlikely event that your goods do not arrive on time, please email us at [email protected] or telephone 0345 646 1134 and we will be happy to investigate on your behalf and resolve any delivery problems. Proof of delivery can be provided by us if needed.