Once your order is placed, you'll be able to check its progress easily. DPD will contact you directly with your one hour delivery slot, and from there you'll be able to manage your delivery directly with your DPD agent.
Your order will be delivered to the address given by you at the time of the order and, unless you have requested otherwise, a signature will be needed at the point of delivery. A card will be left if no-one is available to receive your parcel and you will be able to arrange a re-delivery directly with your DPD agent via their text msg or email service.
DPD generally aim to deliver by the end of each working day, but parcels typically arrive before noon. This often means you’ll receive your order less than 24 hours after it was placed. In the unlikely event that your goods do not arrive on time, please email us at [email protected] or telephone 0843 317 7820 (business rate) and we will be happy to investigate on your behalf and resolve any delivery problems. Proof of delivery can be provided by us if needed, including the name of whoever signed for the parcel.