Here at Lyco we always want to deliver the best quality products and exceptional customer service. To check we’re hitting the mark, we actively measure how well we’re doing on a daily basis. One of the ways in which we do this is to read the feedback that we receive from our customers via ‘feefo’ - an independent review company that collects feedback from genuine customers. We read each and every one of these independent reviews and then look to make any changes that will improve our service and product offering to you, our customers. And we’re really proud to say that over the past few years, we’ve won 5 gold service awards and we’re delighted that we have been made a Feefo Platinum Trusted Merchant for 2020, awarded to companies that have continuously achieved a gold service award for service.
Take a look below at some of the latest reviews from our customers and, as always, if you’ve got any questions on how ‘feefo’ works, please contact us.